2006/11/21

Documentação sobre Personas (Perfis de Utilizadores) e Cenários de Utilização:

Cooper, Alan (2003) "The Origin of Personas", web site Cooper.com.
Disponível online: http://www.cooper.com/content/insights/newsletters_personas.asp

Pham, Dai & Janiece, Greene (2003) "Creating and Using Personas and Scenarios to Guide Site Design", web site NYC UPA - Usability Professionals´ Association New York City Chapter.
Disponível online: http://www.nycupa.org/past_events/razorfish-2003-05-20.pdf

D'Hooge, Herman (2005) "User-Centered Research Fuels Technology Innovation at Intel", web site IBM.
Disponível online: http://www.intel.com/technology/magazine/research/user-centered-innovation-0405.htm

Eisenberg, Brian (2005) "Persona Development and the Law of Averages", web site ClickZ.
Disponível online: http://www.clickz.com/showPage.html?page=3457531